Predictable, per-seat managed IT across four tiers — from essential support to white-glove enterprise coverage. One accountable partner monitoring, securing, and optimizing your environment 24/7.
Every tier is built on the same disciplined foundation — you simply choose the depth of coverage your organization needs today, and scale up seamlessly as you grow.
Mid-market organizations outgrow break-fix support and in-house generalists faster than they expect. Neutron delivers a complete IT department as a service — service desk, infrastructure management, security operations, and strategic guidance — for a predictable per-seat fee.
Our scientific, measured approach means every ticket, patch, and configuration change is documented, reportable, and aligned to your business objectives. You see exactly what you are paying for on a dashboard, not a black box.
Straight answers to what mid-market leaders ask us most.
We work with mid-market organizations and can structure agreements for teams of all sizes. Per-seat pricing keeps costs predictable as you scale.
Yes. Many clients place executive and regulated teams on Gold or Platinum while standard staff sit on Silver. We tailor the blend during scoping.
Response targets range from immediate on-call for critical incidents to a two-hour window for standard requests, worldwide. Higher tiers carry priority SLAs.
Most mid-market environments are fully onboarded within two to four weeks, including discovery, documentation, and agent deployment.
Start with a complimentary network assessment — we will show you exactly where you stand and which tier fits.